Frequently Asked Questions

FAQs about Appointments

  • Do I need a doctors referral? +

    No - you do not.

    If you have private insurance I would recommend you check with them first.

  • Have you got a waiting room? +


  • How do I make an appointment with You? +

    The best thing to do is call the clinic. You might then speak to my husband who can
    arrange your appointment. If you would like to speak to me first and discuss your problem he will let me know and I will phone you back as soon as I am able.

  • How long will my appointment last? +

    The initial appointment for your assessment will last up to an hour. 

    A follow up treatment session can vary between 30-45 minutes. 

    Some conditions are more complicated to treat and I like to give my patient quality time and not rush into things.

  • What shall I wear? +

    Depending which area I need to look at, please wear loose fitting clothing,
    e.g  a shoulder strap vest.

    For low back pains, I might have to ask you to remove your clothing that covers the area.

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Assessment & Treatment

  • What is Physiotherapy? +

    Physiotherapy helps restore movement and function when someone is affected by injury, illness or disability.

    Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice. They maintain health for people of all ages, helping patients to manage pain and prevent disease.

    The profession helps to encourage development and facilitate recovery, enabling people to stay in work while helping them to remain independent for as long as possible.

  • What do physiotherapists do? +

    Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing, which includes the patient’s general lifestyle.

    At the core is the patient’s involvement in their own care, through education, awareness, empowerment and participation in their treatment.

    You can benefit from physiotherapy at any time in your life. Physiotherapy helps with back pain or sudden injury, and managing long-term medical conditions, such as asthma, and in preparing for childbirth or a sporting event.

  • What happens on my first visit? +

    I like to create a relaxed atmosphere for your first visit.

    After my introduction we then have a little chat regarding your problems.  A full medical history will be taken. It could be helpful if you can write a few things down before you come.  This is a very important part of your treatment. So the more I know before examination the better. 
Things to think about, such as what makes your pain worse or what makes it better. Sometimes people don’t expect these questions and can be put on the spot.

    A full and detailed examination will follow and I like to see my patients as a whole - not just an ankle or a back. So I might like to assess more joints than you might anticipate. This will give me a better idea what happens with the whole biomechanics of your body.

I will take my time to explain to you what I think the problem is.  It is very important that you understand why you are in pain.

    We can then discuss what treatment program will suit you. This might be a combination of various modalities available.

    This will include a pain management and exercises program. I like to involve my patient as best I can with getting better. The more you can do, the more you feel in control and the fewer treatment sessions you will need.  Eventually you should be able to self-manage it without paying out a fortune. It might last you a lifetime!!!

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General Questions

  • Do you accept credit cards? +

    Regrettably, I cannot accept credit cards.

  • Do you do home visits? +

    Yes - I can arrange that for you.

    The fee for a home visit will vary from our standard charge. Please contact us, if you would like to discuss this in more detail.

  • Do you take health insurance patients? +

    I am a registered provider with most leading insurance companies. It is probably best if you check with your insurance if you are covered.

  • Have you got ample parking? +

    Yes – there is roadside parking right outside the clinic.

  • What happens if I cannot keep the appointment? +

    If you give 24 hours notification no charge will be made.

    Unfortunately a cancellation with less than 24 hours notice will be charged the full amount.

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Chartered & State Registered Physiotherapist


physio first 

Member of The Organisation of Chartered Physiotherapists in Private Practice

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Member of The Chartered Society of Physiotherapy